Performance measurement of workplace change in two different cultural contexts

There is a growing need for performance management and performance measurement that not only covers all aspects of an organisation, but which can be applied to various situations in a changing internal and external environment. The changing organisational and external contexts, such as the increasing demand for talented knowledge workers and...

Measuring the added value of workplace change. Comparison between Theory and Practice

Purpose: Worldwide organisations have introduced more flexibility in place, time and ways of working. In order to be able to define the added value of workplace change, a clear performance measurement system is needed to measure organisational performance in connection to real estate before and after the change. This paper compares various...

A Framework for Measuring the Alignment between Business Models and Business Processes in Software Development Companies

Currently, there are plenty of tools and frameworks of measuring the strategic alignment of a company – the consistency between the corporate strategy and its business processes. However, no one has proposed a tool for measuring the alignment between a business model and business processes. This research project aims to fill this gap in the...

Social Business Intelligence: How and where firms can use social media data for performance measurement, an exploratory study

Performance measurement of workplace change: A comparative analysis of data from Thailand, The Netherlands and Finland

Purpose: A) to record Key Performance Indicators (KPIs) that are used in performance measurementin practice; B) to investigate the influence of the work environment on employee satisfaction and perceived productivity, and to explore the impact of culture on employees’ appraisal of their work environment and prioritized aspects.<br/>Methodology:...

Merger integration performance measurement from a business and IT perspective.

Companies do a lot of mergers and acquisitions as part of their corporate strategy. This has been a trend for some time now. Another important trend is that companies use increasing amounts of IT in their business to accomplish different things. The complexity of integrating IT systems during an M&A is something that is often forgotten when...

Navigating for new traffic solutions: The use of probe data from consumer GPS navigation devices for the analysis of controlled intersections

Probe data from consumer GPS navigation devices provides a network-wide and cost-efficient data source for measuring vehicle movements. The measurement of traffic volume, route choice and delay on intersections is needed for efficient intersection control. Data collection from road-side sensors can provide this information but is expensive and...

Inclusive built facilities: A case study of a higher education institution

Building an inclusive society has been a goal with universal appeal. In respect of sustainable design and construction, due consideration in disability inclusion is necessary for it has social, economic, legal and environmental implications. It is not a new subject; however, there is still a long way for our built environment to be inclusive. In...

Subcontractor selection based on data envelopment analysis

In today’s construction market, subcontractors execute significant portions of construction work. Subcontractors lessen resource requirements faced by general contractors and provide specialized expertise to construction projects. The reliance of general contractors on subcontractors to execute major portions of construction work makes the...

Influence of Households’ Energy Demand Variation on the Performance of Household Sustainable Energy Systems

Dutch households consume 20% of the total energy used in the country and therefore targeted by decision makers to reduce their fossil fuel dependence and carbon emission attributed to them (“Energy mix”, 2007; CBS, 2008.). Different technical systems such as solar panel, micro-Combined Heat and Power (micro-CHP), efficient appliance and bulbs,...

Performance Measurement in the polder: Developing hybrid arrangements for stakeholder support in municipal subsidy awarding procedures

Trends of public accountability guide the introduction of performance measurement in municipal subsidy awarding of non-profit organizations in The Netherlands. Specific characteristics of this relation make that there are limitations on the application of existing performance measurement practices, which may cause a lack of essential stakeholder...

Regulation in Splendid Isolation: A Framework to Promote Effective and Efficient Performance of the Electricity Industry in Small Isolated Monopoly Systems

Performance measurement of rfid

Knowledge modeling for performance measurement of built environment

Performance-based maintenance agreements by Dutch housing associations

Simputation: A combination of simulation and computation for performance analysis of non-stationary queueing systems

At the Telecommunications and Traffic Control Systems Department a lot of research is done in the fields of future (broadband) telecommunication networks and components. With this, performance analysis plays a very important role to predict the behaviour of such networks and components under different traffic conditions. In this graduation...