Agent Failure, Trust Repair, and Fluency in Human-AI Teams: Impact of Opportunistic Interdependence Relationship on Trust Violation, Trust Repair, and on Collaboration Fluency in a Human-Agent Team

Nowadays, Human Autonomy Teams (HATs) are incorporated in many fields, where humans and autonomous agents work collaboratively to combine their capabilities with the ultimate goal of performing tasks more efficiently. In such environments, it is imperative to sustain a high level of trust between the agents as collaboration is not possible...

Exploring the effect of automation failure on the human’s trustworthiness in human-agent teamwork

Introduction: Collaboration in teams composed of both humans and automation has an interdependent nature, which demands calibrated trust among all the team members. For building suitable autonomous teammates, we need to study how trust and trustworthiness function in such teams. In particular, automation occasionally fails to do its job, which...

Towards Trust in Human-AI Teams

Human-AI teams require trust to operate efficiently and solve certain tasks like search & rescue. Trustworthiness is measured using the ABI model; Ability, Benevolence and Integrity. This research paper tries to observe the effect a conflicting robot has on the human trustworthiness. The hypothesis we try to test is: “human trustworthiness...

Assessing artificial trust in human-agent teams: A conceptual model

As intelligent agents are becoming human's teammates, not only do humans need to trust intelligent agents, but an intelligent agent should also be able to form artificial trust, i.e. a belief regarding human's trustworthiness. We see artificial trust as the beliefs of competence and willingness, and we study which internal factors (krypta) of...

Creating value through data collaboratives: Balancing innovation and control

Driven by the technological capabilities that ICTs offer, data enable new ways to generate value for both society and the parties that own or offer the data. This article looks at the idea of data collaboratives as a form of cross-sector partnership to exchange and integrate data and data use to generate public value. The concept thereby bridges...

Inter- and intra-organizational conditions for supply chain integration with BIM

Digitizing buildings via building information modelling (BIM) is increasingly gaining traction in the architecture, engineering and construction (AEC) sector. The plethora of BIM-based technologies affects both inter- and intra-organizational relations. Structured inter-organizational networks across tiers, such as supply chain (SC)...

Improvement of collaborative team performance between Western and Chinese partners in the China's building industry

Increasing international building construction projects happen in China, thus it is unavoidable for Western European architects to collaborative with Chinese developers. However, since cultural differences and language barriers may lead to low psychological safety and poor trust, slowing down the process and causing frustration in collaborative...

Collaborative Contracting in Projects

Project practitioners have increasingly recognized the importance of collaborative relationships to ensure successful executions of projects. However, the ability to sustain and consistenly drive real collaborative attitudes and behavior for achieving the desired outcomes remains of enduring practical difficulty. This research shows that real...

“Management of Ties during Collaborative Innovation in the Food Industry”

A case study on the tie strength and its management regarding the requirements and their fulfillment as well as the degree of collaboration.

Less is more: A theory driven research project to determine what collaboration design best supports the sharing of pragmatic, cyber security related information between organisations

In the last few years the amount of witnessed accidents (such as stolen information) following from cyber-attacks has increased. It is considered that organisations cannot keep up with adversaries by themselves anymore. For that reason organisations would have to collaborate with each other, by sharing information, to improve each other’s...

De samenwerking tussen winkeliers en het centrummanagement bij winkelcentra

Overall the retailers and centre management are not convinced to cooperate with each other. The basic condition for cooperation is insight in the surplus value of the cooperation and when applicable for retailers, the permission of the head office. It depends on the kind of cooperation if these aspects are present. The evaluation of the attached...

Granularity in reciprocity

Witnessing in merging biological, social and algorithmic realities is crucial to trust, as modelled in the YUTPA framework. Being witness and bearing witness is fundamental to human interaction. System participation in human communities of practice challenges the notion of witnessing and therefore the ability to build trust. Nevertheless,...