Effortless interactions for emergency care

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Abstract

This thesis presents a research and subsequent design intervention developed in the context of a Design for Interaction graduation assignment called Effortless interactions in Emergency Care. The design process was characterized by a strong focus on analysis, and in particular on user research, which included intense inquiry activities such as direct observation of ambulance shifts. After an iterative conceptualization phase, a final product idea was detailed and its interaction tested with real users. The thesis is concluded with a set of and conclusion and recommendations.

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