Designing a big data software-as-a-service platform adapted for small and medium-sized enterprises

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Abstract

Identified as one of the biggest technological trends for 2013, “big data” will be a major driver for organizations’ technology spending for the years to come. In this thesis we designed a big data software-as-a-service platform and its underlying business model from the platform provider’s perspective. One design cycle has been executed during the project. It included information system design in three stages: 1) goals setting; 2) requirements elicitation; and 3) structural specifications. In addition, a business model was designed and evaluated using an extension of the STOF method that specifically deals with critical design issues for ICT platforms.