Managing supply chain risks and disruptions at an inland terminal with a focus on inter-organizaitonal collaboration challenges

A case study at the inland terminal Alpherium in collaboration with Heineken

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Abstract

This double degree thesis focuses on supply chain risk and disruption management at an inland terminal, while taking into account the inter-organizational collaboration challenges between the shipper and the inland terminal. The case study is used in combination with an integrated framework for managing supply chain risks and disruptions found in literature. The framework exists of a risk management cycle and a disruption management cycle, including different steps. The case study is analysed according these steps. The first part elaborates on the case study analysis. The second part addresses the gaps identified at the case study. This part is the non-empirical part of the research as it is based upon insights of the researcher. The third part discusses the outcomes of the analysis and if these are assumed applicable to inland terminals in general. Finally, a conclusion is drawn, elaborating on how to manage supply chain risks and disruptions focusing on empty container availability while taking into account the collaborative challenges.