Rethinking Information Disclosure

A user-centred approach in a telecommunications context

Master thesis (2015)

Authors

Contributors

M.A. Voûte (mentor)
M.C. Saaksjarvi (mentor)
Programme
Master of Science Strategic Product Design (IDE) (TU Delft)
Copyright: Campus only
Customer privacy
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Published Date

11-12-2015

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Programme

Master of Science Strategic Product Design

Abstract

A research deploying a user-centred approach to uncover factors predicting the customers' disclosing tendency of personal information. The result is a privacy segmentation, a decision-making framework and a tool for the integration of privacy preference management in the organization of a telecommunication.