Evaluation of innovative workplace design in the Netherlands

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Abstract

Over the last decade many businesses are engaged in making organizational changes; adopting new management styles and ways of working. Concurrently, there has been a rise in the number of non-territorial “flexible” office designs based on job functions and work processes rather than individually assigned
workstations. Office buildings are becoming more ‘intelligent’ through the use of advanced building management systems, automatic indoor climate controls,
innovative (day)lighting systems and so on. Such innovations in workplace design are intended to facilitate organizational change, improve user satisfaction, increase efficiency, and lower costs. To cope with the rapid innovation and changing nature of work environments, building environment-behaviour researchers in the Netherlands are developing ways to measure workplace performance.