Modelling security checkpoint performance and staff deployment - Using discrete event simulation to perform a conceptual case study on performance and efficiency of personnel security checkpoints at Amsterdam Airport Schiphol

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Abstract

Amsterdam Airport Schiphol knows security checkpoints for passengers but also for personnel, cargo and vehicles entering the Security Restricted Area - Critical Part. By using a discrete event simulation model, the performance of non-passenger security checkpoints is assessed together with options for improvement of the performance and efficiency of these checkpoints.