Intelligent transformation of Logistics hub with automated transportation by integrating Blockchain Technology

Abstract

The focus of this thesis is to introduce the application of blockchain to address the challenges associated with Port terminal operations. The research aims to investigate the interactions between different processes such as communication, planning, and transportation and associated challenges at a small-to-medium size logistics hub. Combi terminal Twente (CTT), situated at XL Business Park (Port of Twente) is considered as an ideal representative of such a small- to-medium size logistics hub, to carry out this research. To understand the intensity of changes that could be bought into the system when a disruptive technology like blockchain is implemented, different levels of digitalization is studied. The study also emphasizes identifying enabling technologies that can enhance the functions of blockchain applications and implementing automation. Furthermore, the study compares the current business process with an improved blockchain-based process by employing BPMN. The contribution made in the study can possibly help the researchers and the developers to introduce Proof of concepts and different business models. During the course of analysis, six main areas were identified where blockchain technology can be employed; secured communication to secure release reference number, container sorting, planning routes and congestion, trade documentation, certification & maintenance of the assets, and fleet management. the research contribution is as following; First, from a practical point of view, analysis facilitated the recognition of bottlenecks in the current inter-organizational processes, where the unloading process is studied and depicted in the report. Second, the proposed categorization of blockchain solutions may help understand the different uses of blockchain in Port terminal operations. Third, from a Business Process Management point of view, the improved business process extends the knowledge in BPMN, and the domain of blockchain-based information systems and the findings are validated through interviewing experts. The alternative solutions were considered to critically evaluate the technologies success rate. Also, the significance of the applications on the KPI's specific to terminal operations is investigated. Finally, based on the findings and the interview, a roadmap for future implementation is determined to develop proof-of-concept leveraging opportunities offered by blockchain in the future.