Off-Airport Baggage Check-In

A Logistics Network & Business Model for the situation at Amsterdam Airport Schiphol

Master thesis (2010)

Contributors

J.H.R. Van Duin (mentor)
V.E. Scholten (mentor)
L.A. Tavasszy (mentor)
Programme
Management of Technology (TPM) (TU Delft)
Copyright: © 2010 Van Zundert, H.C.W.
More Info
expand_more

Published Date

26-08-2010

Reuse Rights

Other than for strictly personal use, it is not permitted to download, forward or distribute the text or part of it, without the consent of the author(s) and/or copyright holder(s), unless the work is under an open content license such as Creative Commons.

Programme

Management of Technology

Abstract

Many large airport face problems of congestion in the terminal. Several studies have identified the check-in process as the bottleneck process. However, proposed solutions in literature are limited to changes inside the terminal. In this research, a wider supply chain perspective is applied to the passenger and baggage flows of airports. An off-airport baggage check-in service is developed for the case of Amsterdam Airport Schiphol and KLM Royal Dutch Airlines, with the focus on logistics organization and the business model.