Assessing the Changes in Human Trustworthiness as a Result of an Artificial Agent Directing the Human in Joint Activities

Bachelor thesis (2022)

Authors

I.N. Dinu Electrical Engineering, Mathematics and Computer Science

Contributors

C. Centeio Jorge Interactive Intelligence - EEMCS (supervisor 1)
M.L. Tielman Interactive Intelligence - EEMCS (supervisor 1)
N. Tömen Pattern Recognition and Bioinformatics - EEMCS (supervisor 2)
Faculty
Electrical Engineering, Mathematics and Computer Science
Copyright: © 2022 Iulia Dinu
Collaborative AI Human-agent team Human-agent interaction, Trustworthiness Directability Human trustworthiness
More Info
expand_more

Published Date

23-06-2022

Language

English

Reuse Rights

Other than for strictly personal use, it is not permitted to download, forward or distribute the text or part of it, without the consent of the author(s) and/or copyright holder(s), unless the work is under an open content license such as Creative Commons.

Faculty

Electrical Engineering, Mathematics and Computer Science

Abstract

The number of collaborations between humans and artificial agents has risen steeply in recent years due to the rapid expansion of AI. Numerous studies in social sciences have already established that trust is a crucial factor in ensuring effective teamwork. While the dynamics of trust in human-human relationships or the effects of human comportment on the artificial agents' trustworthiness have been researched, the changes in human trustworthiness as a result of different AI behaviors were scarcely analysed. Therefore, the latter perspective needs to be thoroughly studied as well. This paper has investigated how an AI directing the human can affect human trustworthiness. So far, the directability has been studied as a notion on its own without being linked to trust or its effects on human-AI relationships. For this research, subjective and objective measurements have been used to assess the effects of an AI directing the human in joint activity. In order to quantify the human trustworthiness and assess the possible changes, an experiment has been carried out where participants played a Search & Rescue game developed in the MATRX software. The human's trustworthiness has been calculated using the ABI model and a questionnaire. The obtained results suggest that there is not a significant change in human trustworthiness as a result of the artificial agent directing the human.