A Qualitative Evaluation of Social Support by an Empathic Agent (abstract)
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Abstract
This paper presents a qualitative study of the supportive behavior of an Embodied Conversational Agent (ECA) that provides social support to cyberbullying victims. The results indicate that social support is conveyed. In addition, we demonstrate a method that can be utilized to evaluate embodied agents for vulnerable target audiences (e.g., children), and in sensitive domains (e.g., cyberbullying).
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