Crowds inside out

Understanding crowds from the perspective of individual crowd members' experiences

Doctoral thesis (2019)

Authors

J. Li Human Information Communication Design - IDE
Research Group
Human Information Communication Design (IDE) (TU Delft)
Copyright: © 2019 J. Li
DOI: https://doi.org/10.4233/uuid:1856b9b2-fd89-4383-b28a-b35220fbeafa
Crowd experiences Emotions in crowds Action tendencies in crowds Crowd management Self-report emotions
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Published Date

2019

Language

English

Reuse Rights

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Faculty

Industrial Design Engineering

Department

Human-Centered Design

Research Group

Human Information Communication Design

Abstract

With the growth of global population, the big cities become increasingly crowded. It is not rare to see large crowds in public transportations and events with masses of visitors, such as music festivals and football matches. The question “How to deal with crowds” is receiving attention, both from academia and practical crowd management.
This thesis aims at contributing to a better understanding of crowds from the perspective of individual crowd members’ experiences, including their well- being, emotional experiences and action tendencies. In addition, we want to understand the emotional contagion effect between groups in crowds. To achieve this, we chose to go into the crowds, get in touch with the crowd members, and try to find out what factors sustain their well-being, how their emotional experiences can be measured in a playful and non-intrusive manner, what they tend to do when they have certain emotions, and how the grouping behavior reflects their experiences.

Files

LI_thesis_2019.pdf
(.pdf | 49.7 Mb)