Workshop 3 looked at the way transport services interact with infrastructure and the spatial environment and the implications of this for both the governance and planning of transport. A wide range of papers covered issues such as the measurement of outcomes on efficiency, effectiveness and sustainability, the value of public transport, activity and mode choice, the planning and governance of public transport, and the effect of external shocks on mobility and planning. These drew on examples from Asia, Europe, Africa, Australia and South America and from countries at different stages of development with a discussion of both theoretical and empirical approaches as well as applications of policy. This report draws a wide range of conclusions from the examples considered with suggestions for both research and policy.