Yucheng Jin
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ContextPlay
Evaluating User Control for Context-Aware Music Recommendation
Music preferences are likely to depend on contextual characteristics such as location and activity. However, most recommender systems do not allow users to adapt recommendations to their current context. We therefore built ContextPlay, a context-aware music recommender that enables user control for both contextual characteristics and music preferences. By conducting a mixed-design study (N=114) with four typical scenarios of music listening, we investigate the effect of controlling contextual characteristics in a music recommender system on four aspects: perceived quality, diversity, effectiveness, and cognitive load. Compared to our baseline which only allows to specify music preferences, having additional control for context leads to higher perceived quality and does not increase cognitive load. We also find that the contexts of mood, weather, and location tend to influence user perception of the system. Moreover, we found that users are more likely to modify contexts and their profile during relaxing activities.
Music recommender systems typically offer a “one-size-fits-all” approach with the same user controls and visualizations for all users. However, the effectiveness of interactive interfaces for music recommender systems is likely to be affected by individual differences. In this paper, we first conduct a comprehensive literature review of interactive interfaces in recommender systems to motivate the need for personalized interaction with music recommender systems, and two personal characteristics, visual memory and musical sophistication. More specifically, we studied the influence of these characteristics on the design of (a) visualizations for enhancing recommendation diversity and (b) the optimal level of user controls while minimizing cognitive load. The results of three experiments show a benefit for personalizing both visualization and control elements to musical sophistication. We found that (1) musical sophistication influenced the acceptance of recommendations for user controls. (2) musical sophistication also influenced recommendation acceptance, and perceived diversity for visualizations and the UI combining user controls and visualizations. However, musical sophistication only strengthens the impact of UI on perceived diversity (moderation effect) when studying the combined effect of controls and visualizations. These results allow us to extend the model for personalization in music recommender systems by providing guidelines for interactive visualization design for music recommender systems, with regard to both visualizations and user control.