The current uncertain and volatile business context is challenging firms worldwide, leading to the need to be responsive at a competitive cost. This trend is so substantial that it even affects industries traditionally competing in rather stable contexts, such as the process industry. Although the process industry includes multiple sectors with different technologies and processes, these share several aspects that make the industry as a whole distinctive to the discrete manufacturing industry. Based on a literature review, this study identifies and describes trends leading the process industry to the need for responsiveness, corresponding solutions to accommodate the need, and related challenges hindering the industrialization and diffusion of solutions in this industry. This study shows that trends, such as the uncertainty and volatility of market requirements, are challenging the process industry to develop reconfigurability solutions across multiple production levels. The development of reconfigurability solutions is hindered by modularity, integrability, co-ordination and collaboration challenges.

Nowadays, manufacturing firms need the reconfigurability capability to be responsive in the current context characterised by unpredictable and frequent market changes and the reduction of product life cycle. Despite the relevance of the subject, a challenge for practitioners is the development of a strategy aimed to increase the level of reconfigurability with long-term goals of customisation and responsiveness. Moreover, traditional manufacturing paradigms are disrupted by the transformation of manufacturing systems in cyber-physical systems (CPS), thus introducing innovative means also to increase the level of reconfigurability in manufacturing systems. This study investigates how the technologies underlying CPS support the reconfigurability capability along system life cycle. Thus the technologies underlying CPS are classified into seven categories and it is shown how they enable the sequence of utilisation of the reconfigurability characteristics (modularity, integrability, diagnosability, scalability, convertibility and customisation) along the system life cycle. The results of the study can guide practitioners in developing reconfigurability as a strategic capability. Moreover, different directions for future research can be considered, as discussed in the conclusion.

The emergence of new technologies is providing new ways to compete in the current context of changeable and unpredictable market requirements. The focus of this paper is on Cyber-Physical Systems (CPSs), as one of the most promising transformative technological concept of such a context, thus considered by literature as the building blocks of future smart factories. However, CPSs are still in their conceptualization phase. To this end, much literature effort has been put on their technological characterization, while there is a lack of knowledge on the operations management characterization to manage such new systems. To contribute in this latter direction, this paper reviews literature in order to distinguish between technological characteristics of CPSs and operations management characteristics to build future CPS-based smart factories. This paper remarks the need for research on operations management characteristics as these may be the ones actually leading operations managers to the concrete implementation of CPS-based factories in manufacturing.

Nowadays, manufacturing firms are dealing with the unpredictability of market requirements and the frequent changes induced by technological innovation. For this reason, firms are more and more addressing the need to be responsive at an affordable cost. To do so, they are required to develop a capability called reconfigurability. This paper is a review of the existing literature because the current need makes interesting to reflect on the state of the art of reconfigurability as a concept. This reflection has led to focus on reconfigurability characteristics for both their relevance and their relationships with managerial decisions in manufacturing. To this end, a framework has been proposed. It is based on system lifecycle and production levels. These two elements have been deduced from literature and identified as relevant dimensions for decision-making.