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S Bajnath

Conference paper (2)

Journal article (1)

3 records found

1

Deriving principles for guiding service encounters : A participative design research approach

Journal article (2013) - Bharosa Nitesh (author) , M. Janssen (author) , S Bajnath (author)

The net generation: Research, review and critiques

Conference paper (2010) - G Bekebrede (author) , HJG Warmelink (author) , S Bajnath (author) , Igor S. Mayer (author)

Deriving service delivery principles using a role-playing game

Conference paper (2010) - S Bajnath (author) , M.F.W.H.A. Janssen (author) , Bharosa Nitesh (author) , C Both (author) , Bram Klievink (author) , S.J. Overbeek (author) , A.F.E. van Veenstra (author)