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document
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Cheng, Shen Kao (author)
Mobile ticketing solutions are proposed as an alternative to the OV-chipkaart in a vision created by the Nationaal Openbaar Vervoer Beraad (NOVB), a council consisting of public transport companies, local governments and consumer organisations. By taking a user-centred approach, a design vision was developed for mobile ticketing in Dutch public...
master thesis 2017
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