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document
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Kujala, S (author), Mugge, R. (author), Miron-Shatz, T. (author)
We develop and test a model that suggests that expectations influence subjective usability and emotional experiences and, thereby, behavioral intentions to continue use and to recommend the service to others. A longitudinal study of 165 real-life users examined the proposed model in a proximity mobile payment domain at three time points: before...
journal article 2017
Source URL (retrieved on 2024-05-24 21:11): https://repository.tudelft.nl/islandora/search/author%3A%22Mugge%2C%20R.%22?amp%3Bf%5B0%5D=mods_name_personal_author_namePart_family_ss%3A%22Schifferstein%22&collection=research&f%5B0%5D=mods_subject_topic_ss%3A%22Emotional%5C%20expectations%22