Versantvoort, G. (author) MANAGEMENT SUMMARY Introduction Due to warm weather in the Netherlands in 2013, out of stocks (OOS) on several products occurred in the warehouses at Heineken. Warmer weather than usual caused a more volatile demand, leading to these OOS. An OOS at Heineken, meaning that Heineken is unable to ship an order due to insufficient stock, has negative...
master thesis 2014