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document
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Jockin, B.G.W. (author)
This research aims to uncover the factors influencing the customer acceptance of refurbished products. To gain insight in these factors, a quantitative study (N = 250) on the response of customers to the proposition of refurbished smartphones was conducted in cooperation with Fairphone. Fairphone is a social enterprise start-up, aiming to open...
master thesis 2015
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