To the airport without anxiety

A vision on future travel experiences for MOBGEN

Master Thesis (2018)
Author(s)

L.J. van den Elshout (TU Delft - Industrial Design Engineering)

Contributor(s)

Elmer Van Grondelle – Mentor

C.P.A.M. Bergema – Mentor

Faculty
Industrial Design Engineering
Copyright
Campus only
More Info
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Publication Year
2018
Language
English
Copyright
Campus only
Graduation Date
17-04-2018
Awarding Institution
Delft University of Technology
Programme
Strategic Product Design
Faculty
Industrial Design Engineering
Reuse Rights

Other than for strictly personal use, it is not permitted to download, forward or distribute the text or part of it, without the consent of the author(s) and/or copyright holder(s), unless the work is under an open content license such as Creative Commons.

Abstract

In this project a vision on future travel was created for MOBGEN, in which products
and services are more digitally connected. Wysp is the vision of a travel support service for the year 2025. It supports travellers by supports travellers by; preventing mistakes, removing uncertainties and by improving the quality of waiting time. In order to achieve this multiple assets, from different companies, are combined into a bundled service. The service offers travellers a digital platform to plan trips, with more clarity. It guides people during the different phases of their journey; offering them access to shared cars, digital identification and support with problems. A self-driving function on a smart road allows travellers to exit their car at the entrance of the airport without parking.

“Relief people of anxiety caused by desired impressions, whilst
momentarily creating awareness of their view on success.”

That is the goal of Wysp, and it is embedded in the experience. A guiding light represents the personality and soul of Wysp, assuring the traveller. It travels along with them; their to help. The gestures in the interaction with Wysp are forming a rhythmic sequence. Moves are small and physical; tapping a push or pull,
becoming a seamless flow that makes the traveller feel competent. Echo makes the flow understandable by visualizing each action, letting it last for a small moment. The final result was presented in a short film, showing how Wysp would aid the traveller.

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