Development of maturity model for dryports in the Netherlands
C. Thati (TU Delft - Civil Engineering & Geosciences)
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Abstract
This thesis presents a comprehensive study on the development of a maturity model for dryports. Through an extensive literature review, key functions and requirements of dryports were identified, providing a foundational understanding for subsequent research. To validate and enhance the identified functions, a stakeholder analysis was conducted through interviews with field experts and professionals. The insights gained from these interviews shaped the requirements of a dryport. A morphological chart was created to systematically analyze functions and potential solutions. The Best-Worst Method prioritized functions which acted as an input for constructing a structured framework to evaluate dryport maturity based on capabilities. The developed maturity model was verified through expert engagement to assess its accuracy and effectiveness. Additionally, two case studies applied the model to BCTN and CTU terminals, validating practicality and applicability. While the research significantly contributed to understanding and developing maturity models for dryports, limitations were acknowledged, including reliance on literature-based solutions in the morphological chart and the need for further research to refine the model's maturity level sequence. This research provides a valuable maturity model aiding industry practitioners, policymakers and researchers in assessing and enhancing dryport development.