The multimodal EchoBorg

not as smart as it looks

Journal Article (2022)
Author(s)

Sara Falcone (University of Twente)

Jan Kolkmeier (University of Twente)

Merijn Bruijnes (TU Delft - Interactive Intelligence)

Dirk K.J. Heylen (University of Twente)

Research Group
Interactive Intelligence
Copyright
© 2022 Sara Falcone, Jan Kolkmeier, M. Bruijnes, Dirk Heylen
DOI related publication
https://doi.org/10.1007/s12193-022-00389-z
More Info
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Publication Year
2022
Language
English
Copyright
© 2022 Sara Falcone, Jan Kolkmeier, M. Bruijnes, Dirk Heylen
Research Group
Interactive Intelligence
Issue number
3
Volume number
16
Pages (from-to)
293-302
Reuse Rights

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Abstract

In this paper we present a Multimodal Echoborg interface to explore the effect of different embodiments of an Embodied Conversational Agent (ECA) in an interaction. We compared an interaction where the ECA was embodied as a virtual human (VH) with one where it was embodied as an Echoborg, i.e, a person whose actions are covertly controlled by a dialogue system. The Echoborg in our study not only shadowed the speech output of the dialogue system but also its non-verbal actions. The interactions were structured as a debate between three participants on an ethical dilemma. First, we collected a corpus of debate sessions with three humans debaters. This we used as baseline to design and implement our ECAs. For the experiment, we designed two debate conditions. In one the participant interacted with two ECAs both embodied by virtual humans). In the other the participant interacted with one ECA embodied by a VH and the other by an Echoborg. Our results show that a human embodiment of the ECA overall scores better on perceived social attributes of the ECA. In many other respects the Echoborg scores as poorly as the VH except copresence.