Improving video game experience by reducing latency

de Groot, P.J.

Improving video game experience by reducing latency

Master thesis (2017)

Authors

P.J. de Groot

Contributors

R. Mugge (mentor)

S. Bakker-Wu (mentor)

Programme

Strategic Product Design

Gaming Games Video Games UX User Experience Latency Hosting

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Published Date

16-03-2017

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Programme

Strategic Product Design

Abstract

The Dutch internet service provider KPN focusses on offering high quality products to the market and facilitating their users in the best way possible. In the perception of the consumer they are, however, unable to deliver this high standard on the facilitation of online video games. It is expected that this is caused by a relatively high latency on game traffic in the network. There is little focus on latency within the organization as for most main internet activities bandwidth is the limiting factor on the user experience. This project has been executed to improve the video game experience of KPN users by reducing latency.

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