The Role of Digital Literacy in Maintaining Autonomy in AI Decision-Support
Balancing the Burdens
S.N.R. Buijsman (TU Delft - Ethics & Philosophy of Technology)
S.E. Carter (TU Delft - Web Information Systems)
Juan Pablo Bermudez (University of Southampton)
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Abstract
Integrating AI systems into workflows risks undermining the competence of the people supported by them, specifically due to a loss of meta-cognitive competence. We discuss a recent suggestion to mitigate this through better uncertainty quantification. While this is certainly a step in the right direction, there is a question whether users are sufficiently supported to engage in critical reflection with literacy and tools alone. We therefore suggest that socio-technical system design focused on the role of AI systems is crucial to preserving autonomy, even when supported by uncertainty quantification.
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