Artificial Trust as a Tool in Human-AI Teams
C. Centeio Jorge (TU Delft - Interactive Intelligence)
M.L. Tielman (TU Delft - Interactive Intelligence)
C.M. Jonker (Universiteit Leiden, TU Delft - Interactive Intelligence)
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Abstract
Mutual trust is considered a required coordinating mechanism for achieving effective teamwork in human teams. However, it is still a challenge to implement such mechanisms in teams composed by both humans and AI (human-AI teams), even though those are becoming increasingly prevalent. Agents in such teams should not only be trustworthy and promote appropriate trust from the humans, but also know when to trust a human teammate to perform a certain task. In this project, we study trust as a tool for artificial agents to achieve better team work. In particular, we want to build mental models of humans so that agents can understand human trustworthiness in the context of human-AI teamwork, taking into account factors such as human teammates', task's and environment's characteristics.