Animating organizational processes insight eases change

Journal article (1996)

Authors

G.J. de Vreede System Engineering -

A. Verbraeck Policy Analysis -

Research Group

Policy Analysis () (TU Delft)

Simulation Problem solving Animation Communication support Organization redesign

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http://resolver.tudelft.nl/uuid:3cc63151-a6b2-4451-bb2b-dbb363d86dc8

Published Date

15-07-1996

Language

English

Reuse Rights

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Faculty

Technology, Policy and Management

Department

Multi Actor Systems

Research Group

Policy Analysis

Abstract

The use of animation as a communication instrument has many advantages in the process of organization (re)design. An analytical definition of animation is used as a basis for describing the development and the use of animation models. The tasks of developing an animation model are linked to a problem solving process which constitutes the core of a simulation based approach for redesigning organizational processes. The use of an animation model is linked to the different types of communication encountered during a simulation study. As will be shown in two real-life case studies, animation models can help to facilitate and enhance the quality of communication processes during organization (re)design efforts.