What is "intelligent" in intelligent user interfaces?

Conference Paper (2020)
Author(s)

Sarah Theres Völkel (Ludwig Maximilians University)

Christina Schneegass (Ludwig Maximilians University)

Malin Eiband (Ludwig Maximilians University)

Daniel Buschek (University of Bayreuth)

Affiliation
External organisation
DOI related publication
https://doi.org/10.1145/3377325.3377500
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Publication Year
2020
Language
English
Affiliation
External organisation
Pages (from-to)
477-487
ISBN (electronic)
9781450371186

Abstract

This reflection paper takes the 25th IUI conference milestone as an opportunity to analyse in detail the understanding of intelligence in the community: Despite the focus on intelligent UIs, it has remained elusive what exactly renders an interactive system or user interface "intelligent", also in the fields of HCI and AI at large. We follow a bottom-up approach to analyse the emergent meaning of intelligence in the IUI community: In particular, we apply text analysis to extract all occurrences of "intelligent" in all IUI proceedings. We manually review these with regard to three main questions: 1) What is deemed intelligent? 2) How (else) is it characterised? and 3) What capabilities are attributed to an intelligent entity? We discuss the community's emerging implicit perspective on characteristics of intelligence in intelligent user interfaces and conclude with ideas for stating one's own understanding of intelligence more explicitly.

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