Engineering Cross-Compatible Personalization for Interactive AI-Driven Services

Conference Paper (2026)
Author(s)

Florian Müller (Technische Universität Darmstadt)

Andrii Matviienko (KTH Royal Institute of Technology)

Alessandro Bozzon (TU Delft - Industrial Design Engineering)

Carmen Santoro

Larbi Abdenebaoui (OFFIS e.V)

Andrea Lavazza (Pegaso University, Centro Universitario Internazionale)

Andreas Komninos (University of Patras)

Nicolas Sklavos (University of Patras)

Department
Sustainable Design Engineering
DOI related publication
https://doi.org/10.1145/3807968.3822520 Final published version
More Info
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Publication Year
2026
Language
English
Department
Sustainable Design Engineering
Pages (from-to)
100-103
Publisher
ACM
ISBN (electronic)
9798400726699
Event
ACM SIGCHI Symposium on Engineering Interactive Computing Systems, EICS 2026 Companion (2026-06-30 - 2026-07-03), Patras, Greece
Page Views
6
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Abstract

AI-driven services continuously infer "models-of-users"to personalize content, automate decisions, and optimize interaction. Yet, most user models remain opaque, fragmented across platforms, and hard to correct, transfer, or revoke. As a result, personalisation in AI-driven services is commonly experienced as a trade-off between privacy and platform lock-in. Users must stay loyal to platforms if a model of adequate utility is to be built around them. This tension is sharpened by emerging regulatory obligations around transparency and user oversight (e.g., GDPR and the EU AI Act). We propose a full-day EICS 2026 workshop that focuses on engineering cross-compatible personalization: a vision for future interactive systems in which users can make their digital self-representations inspectable, editable, and selectively shareable. The workshop brings together researchers and practitioners from interactive systems engineering, HCI, AI/ML, and security/privacy to (1) map the design and engineering space of user-sovereign personalization; (2) derive reusable artifacts for the EICS community, such as a reference architecture, protocol sketches, and a pattern language of interaction techniques; and (3) seed a community around building interoperable toolchains for AI personalization that is not only accurate, but also controllable, auditable, and context-adaptive.

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