Business model metrics: an open repository

Journal article (2015)

Authors

M Heikkila External organisation

W.A.G.A. Bouwman

J Heikkila External organisation

H. Solaimani Kartalaei Old - TPM-ESS-ICT Information, Communication and Technology

W. Janssen External organisation

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Published Date

2015

Language

English

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Abstract

Development of successful business models has become a necessity in turbulent business environments, but compared to research on business modeling tools, attention to the role of metrics in designing business models in literature is limited. Building on existing approaches to business models and performance measurement literature, we develop a generic open repository of metrics related to core business model concepts. We validate and assess the practical value of the repository based on four e-Business model cases. The repository can be utilized in designing business models, specifically for networked enterprises. It is neither complete nor universally applicable, but needs adjustment with each design. Ultimately, with this paper, we hope measurement will become an integral part of the business model innovation discussion