Cognition Enhanced Business Processes

Designing a Conceptual Design Process for the Enhancement of Business Processes Leveraging Artificial Intelligence Technologies

Master thesis (2016)

Authors

Contributors

F.M. Brazier (mentor)
H.M. Aldewereld (mentor)
P. Van Langen (mentor)
K. Hindriks (mentor)
Department
Multi Actor Systems (TPM) (TU Delft)
Copyright: © 2016 Reeker, L.F.
Artificial intelligence Cognitive systems Business process Systems design Comceptuel design
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Published Date

01-07-2016

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Faculty

Technology, Policy and Management

Department

Multi Actor Systems

Abstract

Research through Design entails the generation of research insights by performing a design exercise. In literature, Research through Design has not quite taken shape as a methodology that supports its practical use. Therefore, literature provides little practical guidance to conduct a research led by this approach. To ll this knowledge gap, this article identifies three lessons learned that can serve as practical guidelines to support a Research through Design led research. These lessons learned are formulated based on the analysis of a research project on the methodological aspects of Research through Design which are found in literature. Further research can be conducted by applying these lessons learned to future researches and test their supportive contribution to the progress of the research.