Inclusive design - A balance between product demands and user capabilities

Abstract

The world population is aging and the number of people who are experiencing a loss of functional capability is also on the increase. There is a need to design 'inclusive' products to accommodate this wider range of capabilities and to develop metrics to assess the success of such products. The case for inclusive design is presented as a balance between the demands a product makes of its users and the users' capabilities, along with a number of design metrics and data to enable their evaluation.