How to steer automated transport applications toward societal and traveler benefits
Fast Automated and Smart mobility impact Tool (FAST)
Gerbera Vledder (TU Delft - Industrial Design Engineering)
Nicole Van Nes (TU Delft - Industrial Design Engineering)
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Abstract
Automated mobility solutions are rapidly advancing globally, offering potential benefits in safety, sustainability, efficiency, and inclusivity. However, these benefits are not guaranteed and could decrease if improperly managed. This paper introduces the Fast Automated and Smart mobility impact Tool (FAST), a method to assess and visualize automated mobility's impact on travelers and society. Developed through an iterative design process involving literature review, tool design, and expert validation, FAST enables rapid initial assessments to stimulate discussion and inform decision-making. Preliminary validation shows potential but highlights the need for objective clarification, impact indicator refinement, and improved user group distinctions. Future work includes additional validation, framework elaboration, and interactive tool development to better support policy makers, researchers, and designers in evaluating automated mobility options. FAST can empower UI researchers to initiate dialogue with policy makers and industry, steering toward meaningful human-machine interactions, improving travel behavior, and facilitating acceptance of desired automated mobility futures.
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