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Techniques for measuring quality of experience

Conference Paper (2010)
Author(s)

F.A. Kuipers (TU Delft - Network Architectures and Services)

Robert Kooij (TU Delft - Network Architectures and Services)

D de Vleeschauwer

K Brunnstrom

Research Group
Network Architectures and Services
Copyright
© 2010 F.A. Kuipers, Robert Kooij, D de Vleeschauwer, K Brunnstrom
DOI related publication
https://doi.org/10.1007/978-3-642-13315-2_18
More Info
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Publication Year
2010
Language
English
Copyright
© 2010 F.A. Kuipers, Robert Kooij, D de Vleeschauwer, K Brunnstrom
Research Group
Network Architectures and Services
Pages (from-to)
216-227
ISBN (print)
978-3-642-13314-5
Reuse Rights

Other than for strictly personal use, it is not permitted to download, forward or distribute the text or part of it, without the consent of the author(s) and/or copyright holder(s), unless the work is under an open content license such as Creative Commons.

Abstract

Quality of Experience (QoE) relates to how users perceive the quality of an application. To capture such a subjective measure, either by subjective tests or via objective tools, is an art on its own. Given the importance of measuring users¿ satisfaction to service providers, research on QoE took flight in recent years. In this paper we present an overview of various techniques for measuring QoE, thereby mostly focusing on freely available tools and methodologies.