Using SIMCTS Framework to Model Determinants of Customer Satisfaction: A Case in a ISP
Conference Paper
(2005)
Author(s)
K. Vilapakkam Nagarajan (External organisation)
M. Dr. Chavan (External organisation)
T.W. Tewoldeberhan (TU Delft - System Engineering)
P.J. Vial (External organisation)
Research Group
System Engineering
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https://resolver.tudelft.nl/uuid:59ce5f9b-54e3-4774-a9d8-ba786d68e0bf
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Publication Year
2005
Research Group
System Engineering
Pages (from-to)
1-8
ISBN (print)
nvt
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