A practical step-by-step approach for patient and public involvement in eHealth intervention research

Lessons learned from three case projects

Journal Article (2026)
Author(s)

Milon H.M. van Vliet (Leiden University Medical Center)

Roxy A. van Eersel (Leiden University Medical Center)

Charlotte C. Poot (Leiden University Medical Center)

Jasper S. Faber (TU Delft - Industrial Design Engineering)

Jiska J. Aardoom (Leiden University Medical Center)

Eline Meijer (Leiden University Medical Center)

Anke Versluis (Leiden University Medical Center)

Research Group
Human Factors
DOI related publication
https://doi.org/10.1016/j.invent.2025.100896 Final published version
More Info
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Publication Year
2026
Language
English
Research Group
Human Factors
Journal title
Internet Interventions
Volume number
43
Article number
100896
Downloads counter
17
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Abstract

Background: The importance of patient and public involvement (PPI) in research is increasingly acknowledged. PPI is a collaborative approach in which research is conducted with or by end-users. It can enhance research quality and benefit the involved end-users. However, involving end-users in the non-linear and often interdisciplinary process of eHealth development can be challenging. While many resources on PPI exist, a functional and practical overview tailored to eHealth research is lacking. This paper presents a step-by-step approach to support PPI implementation in eHealth intervention research. Methods: Three (ongoing) eHealth projects, each targeting a different population and applying different forms of PPI, informed the approach development. It was iteratively refined based on insights gained from these projects and feedback from other researchers and end-users involved in one of the projects. Results: A six-step approach was developed, each step accompanied by reflective questions to support preparation and evaluation. The steps are: (1) Where in the eHealth evaluation cycle is your research project positioned?; (2) Why do you want to use PPI?; (3) Who is your target population?; (4) How are you going to achieve your aims?; (5) What considerations and conditions need to be taken into account to facilitate PPI?; (6) How did the PPI process unfold? Each step includes recommendations, lessons learned, case examples, and relevant resources (e.g., literature, websites). Conclusion: The approach integrates literature with practical, field-based insights. We hope that the approach inspires and supports researchers in implementing meaningful PPI in research.