Case Study - Automating Direct Banking Customer Service
Conference Paper
(2006)
Author(s)
A Albani (TU Delft - Software Engineering)
A. Eberhardt (External organisation)
Olivier Gausmann (External organisation)
To reference this document use
https://resolver.tudelft.nl/uuid:6136a668-16ae-4730-ae66-8fc775e8a6f4
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Publication Year
2006
Pages (from-to)
763-780
Publisher
Springer
ISBN (print)
978-3-540-4869
Event
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