Introducing application sharing in call centers: technological, user and organizational features.
Conference Paper
(2000)
Author(s)
JJ Beumer (TU Delft - Old - TPM Sect. Work and Organisational Psychology)
B van den Hooff (External organisation)
Research Group
Old - TPM Sect. Work and Organisational Psychology
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https://resolver.tudelft.nl/uuid:74395d94-d161-4ae8-8cfb-ee94e1b0a802
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Publication Year
2000
Research Group
Old - TPM Sect. Work and Organisational Psychology
Pages (from-to)
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