Introducing application sharing in call centers: technological, user and organizational features.

Conference paper (2000)

Authors

JJ Beumer Old - TPM Sect. Work and Organisational Psychology
B van den Hooff External organisation
Research Group
Old - TPM Sect. Work and Organisational Psychology
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Published Date

2000

Language

Undefined/Unknown

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Research Group

Old - TPM Sect. Work and Organisational Psychology