The yield shift theory of satisfaction and its application to the IS/IT domain

Briggs, RO; Reinig, BA; de Vreede, GJ

The yield shift theory of satisfaction and its application to the IS/IT domain

Book chapter (2011)

Authors

RO Briggs System Engineering

BA Reinig External organisation

GJ de Vreede External organisation

Research Group

System Engineering

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Published Date

2011

Language

English

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Research Group

System Engineering

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