Design for happiness
A telehomecare product case
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Abstract
In this paper a design approach is introduced for designing products to increase happiness. Happiness reflects the degree to which people’s concerns are fulfilled. Based on this fact, a framework of all human concerns was created. After that, the framework was applied to a telehomecare case. Telehomecare products release the pressure on healthcare by increasing the ability of people to manage on their own at home. When people become ill, their everyday life may change dramatically. People are no longer able to meet with specific concerns. In this study the unmet concerns of ill people coming from this change in their life were mapped on available telehomecare products, showing the gaps in the current assortment of telehomecare products. These gaps were used as starting point in developing product concepts.