DECI

The 3rd Tutorial on Designing Effective Conversational Interfaces

Conference Paper (2025)
Author(s)

Ujwal Gadiraju (TU Delft - Web Information Systems)

Kuldeep Yadav (SHL Labs)

Research Group
Web Information Systems
DOI related publication
https://doi.org/10.1145/3708557.3716162
More Info
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Publication Year
2025
Language
English
Research Group
Web Information Systems
Bibliographical Note
Green Open Access added to TU Delft Institutional Repository 'You share, we take care!' - Taverne project https://www.openaccess.nl/en/you-share-we-take-care Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.@en
Pages (from-to)
195-198
ISBN (electronic)
979-8-4007-1409-2
Reuse Rights

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Abstract

Advances in generative AI and the widespread proliferation of LLM-based applications have created a number of opportunities for designing effective and intelligent human-AI interfaces. Conversational User Interfaces (CUIs) have enabled humans to interact with machines more naturally across several domains and applications. People are increasingly familiar with conversational interactions mediated by technology due to the widespread use of mobile technologies, social networks, pervasive computing, and the rapid adoption of large language models that power conversational agents. Based on the recent advances in conversational AI, due to the proliferation of LLMs, there are clear signs that the future of human-computer interaction will have a significant conversational component. In the context of ever-lowering barriers to accessibility to technologies, digital applications, and generative AI, this tutorial will showcase the benefits of employing conversational interfaces for human-AI decision making, health and well-being, and crowd computing. We will discuss the potential of conversational interfaces in facilitating and mediating people’s interactions with AI systems and the opportunities and challenges that lie at this intersection from the broad standpoint of intelligent user interfaces. This third incarnation of this tutorial will include interactive elements and discussions, providing participants with practical insights to inform the design of effective conversational interfaces.

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File under embargo until 24-09-2025