The Integration of AI in HRM and the effects on Innovation Outcomes
O.A. Nayak (TU Delft - Technology, Policy and Management)
N. Pahos – Mentor (TU Delft - Economics of Technology and Innovation)
Martin Sand – Mentor (TU Delft - Ethics & Philosophy of Technology)
R.M. Verburg – Mentor (TU Delft - Economics of Technology and Innovation)
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Abstract
This thesis investigates the integration of Artificial Intelligence (AI) into Human Re-source Management (HRM) practices and its resulting impact on innovation at both the individual and organizational levels. As AI continues to transform business func-tions HRM is increasingly adopting AI-driven tools across recruitment, training, per-formance management and talent development. HRM which was once seen as a primarily administrative role is now undergoing a significant transformation to strate-gic partner in fostering innovation.
Academic research has explored AI applications in various business domains includ-ing HRM. Studies have examined AI’s role in automating tasks, personalizing learning and enhancing analytics. Others have looked at AI’s influence on employee engage-ment, decision support and productivity. But the intersection between AI-integrated HRM and innovation outcomes remains underexplored in current literature. This re-search seeks to fill this gap by employing a systematic literature review of 42 peer-reviewed articles and the findings through interviews with HR professionals in high-tech industries...