Costs and benefits of flexible workspaces
work in progress in The Netherlands
DJM van der Voordt (TU Delft - Real Estate Management)
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Abstract
Due to the rapid progress in information and communication technology, work is becoming more and more independent of time and place. New concepts such as cocon offices (with special attention to both communication and concentration), teleworking, satellite offices, and hotel offices have been introduced world wide. During the last decade, we have witnessed the introduction of non-territorial offices in which desk sharing and desk rotation are linked to different job functions and working processes. This paper discusses the main motives behind the application of these new concepts, potential costs and benefits and data on accommodation costs. A plea is made for the need to create an integral framework of (potential) costs and benefits, structured according to the principles of the Balanced Score Card.