Neighbourhood consultancy centres for the adoption of low-carbon technologies by homeowners
Experiences from Dutch initiatives
Erwin Mlecnik (TU Delft - Housing Management)
Oubbol Oung (City of Rotterdam)
Ariane Lelieveld (City of Rotterdam)
Marianne de Snoo (City of Rotterdam)
Coen Vos (City of Breda)
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Abstract
Frontrunner local authorities aim to achieve a market acceleration in the owner-occupied single-family home renovation sector by increasing awareness of – and enabling access to – low-carbon technologies in residential target areas. With their easy availability, adaptability, and possible mobility, pop-up consultancy desks can provide local outreach in target areas for achieving home renovation measures.
This research looks into the adoption, use and effectiveness of fixed or mobile energy consultancy desks in target areas organized by local authorities. Local authority initiatives are described, compared and evaluated regarding various parameters. For two local authorities in the Netherlands, Rotterdam and Breda, pop-up initiatives are elaborated upon, examining the number of visitors, needed resources and experienced barriers and opportunities.
The results show that both longer-term fixed and short-term mobile consultancy pop-ups can be suitable for providing energy awareness and consultancy in target areas, and for stimulating the local adoption of low
carbon technologies. The results clarify pros and cons of both approaches and the elements of business models that can be used by other local authorities.
Recommendations for business models for self-supporting consultancy in target areas and guidelines for local authorities are planned. For sustaining the pop-ups, collaboration is recommended with other partners.