Optimization of Outbound Handling and Freight to Customer Operations (Tier 2) by adjusting the Customer Order Frequency and the Minimum Order Quantity

A case study of The Kraft Heinz Company

Master thesis (2022)

Authors

D. Logothetis Mechanical Engineering

Contributors

M.B. Duinkerken Transport Engineering and Logistics - Mechanical, Maritime and Materials Engineering (supervisor 1)
R.R. Negenborn Transport Engineering and Logistics - Mechanical, Maritime and Materials Engineering (coach)
N.D. Charisi Mechanical Engineering (supervisor 2)
A. Papakonstantinou (supervisor 2)
Faculty
Mechanical Engineering
Copyright: © 2022 Dimitris Logothetis
Efficiency Decision Making Supply chain Cost to serve model Outbound Handling Freight to Customer Supplier's perspective Kraft Heinz Order patterns Truck load utilization Loading factor Quantity Adjustment
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Published Date

21-04-2022

Language

English

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Faculty

Mechanical Engineering

Abstract

This research investigates ways to maximize the outbound handling and freight to customer operations efficiency based on the real data of The Kraft Heinz Company. A cost to serve model has been developed to evaluate the performance of various design alternatives deriving from the field of "quantity adjustment" as the dependence of cost efficiency upon labour intensity at the warehouses and the truck volume utilization indicated. The research concludes upon the selection of the optimal design alternative to be implemented per customer as well as upon which design alternative is more suitable for clusters of customers that share specific characteristics.