Definitely Not a Walk in the Park
Coping with Competing Values in Complex Project Networks
Lizet Kuitert ( Erasmus Universiteit Rotterdam)
Leentje Volker (University of Twente)
Marleen H. Hermans (Design & Construction Management)
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Abstract
Complex project networks confront project actors, with value pluralism originating from a plethora of competing organizational and institutional systems related to the project environment. Using a single urban redevelopment case study, we present a dynamic understanding of the emergence and nature of conflicts in different conflict arenas of collaborative project networks. We identify seven coping patterns to reduce and engage with this complexity in the process of delivering value throughout projects. The coping patterns enable a more dynamic and flexible approach toward conflict management in project networks with a high degree of conflicting project interests.
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