Towards Emotionally and Motivationally Aware Intelligent Systems: A Systematic Literature Review
A PRISMA Systematic Literature Review
M.C. Negoițescu (TU Delft - Electrical Engineering, Mathematics and Computer Science)
B.J.W. Dudzik – Mentor (TU Delft - Pattern Recognition and Bioinformatics)
V. Agarwal – Mentor (TU Delft - Pattern Recognition and Bioinformatics)
O.E. Scharenborg – Graduation committee member (TU Delft - Multimedia Computing)
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Abstract
Recent developments in Artificial Intelligence offer new possibilities for the development of systems which adapt to human motivation or emotion. These can have a variety of applications such as making therapy more accessible or boosting student motivation or engagement. In order to gain an overview these applications, of adaption strategies and inputs are used and challenges researchers are facing during development, a Systematic Literature Review was conducted. The review follows PRISMA guidelines and includes from Scopus, Web of Science and IEEE Explore. Due to time limitations, only papers published in 2024 and 2025 were considered. The final review includes 139 papers, out of which only 6 target motivation. 46 were chatbots, and 53 were recommendation systems. Researchers primarily struggled with the interpretation of complex emotions, and the need for more adaptation options. Lastly, a strong need for extensive user testing and comprehensive data privacy measures was identified.