Simulating order fulfillment for aircraft line replaceable unit strategy

A case study at KLM component services

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Abstract

Aircraft LRU (Line Replaceable Unit) MROs (Maintenance, Repair Organization) struggle to meet service levels. To stay competitive, literature describes two strategies; increasing contracted fleet size and not reaching projected repair turn around times. Besides these two strategies, literature does not describe the use of triple echelon order fulfillment for global contracts but it is recommended Sprong (2019) Munsters (2019). This research aims to find relations between the service level and the two strategies from the perspective of expansion rules and operations. A discrete time-step simulation is proposed because the systems component availability changes over time and because of the stochastic behavior of repair time and component failure. The found relations are firstly that send from base operational procedures and secondly that mbk stock influence the theoretic repair time performance. The second relation is that when adding more fleet units (apply a bigger pool), the current performance will deteriorate.