Correction to
Beyond valence: a meta-analysis of discrete emotions in firm-customer encounters (Journal of the Academy of Marketing Science, (2020), 48, 3, (478-498), 10.1007/s11747-019-00707-0)
Journal Article
(2020)
Author(s)
A. Kranzbühler (TU Delft - Responsible Marketing and Consumer Behavior)
Alfred Zerres (Universiteit van Amsterdam)
Mirella H.P. Kleijnen (Vrije Universiteit Amsterdam)
Peeter W.J. Verlegh (Vrije Universiteit Amsterdam)
Research Group
Responsible Marketing and Consumer Behavior
DOI related publication
https://doi.org/10.1007/s11747-020-00726-2
To reference this document use:
https://resolver.tudelft.nl/uuid:bf691173-ab25-41b2-8f10-6df89b657f69
More Info
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Publication Year
2020
Language
English
Research Group
Responsible Marketing and Consumer Behavior
Issue number
6
Volume number
48
Pages (from-to)
1254-1256
Abstract
Tables 4, 5 and 6 in the original version of this article contained some incorrect calculations. The correct tables are shown below. (Table presented.).
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