Correction to
Beyond valence: a meta-analysis of discrete emotions in firm-customer encounters (Journal of the Academy of Marketing Science, (2020), 48, 3, (478-498), 10.1007/s11747-019-00707-0)
Journal Article
(2020)
Author(s)
Anne Madeleine Kranzbühler (TU Delft - Industrial Design Engineering)
Alfred Zerres (Universiteit van Amsterdam)
Mirella H.P. Kleijnen (Vrije Universiteit Amsterdam)
Peeter W.J. Verlegh (Vrije Universiteit Amsterdam)
Research Group
Responsible Marketing and Consumer Behavior
DOI related publication
https://doi.org/10.1007/s11747-020-00726-2
Final published version
To reference this document use
https://resolver.tudelft.nl/uuid:bf691173-ab25-41b2-8f10-6df89b657f69
More Info
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Publication Year
2020
Language
English
Research Group
Responsible Marketing and Consumer Behavior
Issue number
6
Volume number
48
Pages (from-to)
1254-1256
Downloads counter
174
Abstract
Tables 4, 5 and 6 in the original version of this article contained some incorrect calculations. The correct tables are shown below. (Table presented.).